New assignments
I-am-Clever homeworks
Practical Communication Skills for the Workplace
Select students
Finish
Select the assessment(s) you want to assign. The icon on the left indicates the assessment type.
Key:  Quiz Quiz,  Multi-choice survey Multi-choice survey,  ePortfolio ePortfolio,  Short-text test Short-text test
Popularity
914
Quality
1%
Reviews
4
Author: Victoria Yegorenkova at Yacapaca
27 short-text homeworks for the Chalkface pack 'Practical Communication Skills for the Workplace'. Some of these will be quite challenging for students who are not used to taking charge of their own learning, so please review each carefully before setting it.
Select one or more assessments from the list below
Credit Notes
AIM: By the end of the lesson, students will have had the opportunity to use their skills of analysis to identify reasons for using credit notes, plus the advantages and disadvantages for customers.
Dear Mr Brown
AIM: Students will be able to identify the main components of a formal letter at work.
Don't Shout
AIM: By the end of this lesson, students will have had the opportunity to identify appropriate e-mail skills and etiquette.
Fax Facts
AIM: By the end of the lesson, students will have had the opportunity to use a structured approach to writing a report for use in work and identified the written communication skills they need to employ to do this.
Get your message across
AIM: By the end of this lesson, students will have had the chance to demonstrate skills analysing the messages in advertisements and produce an example of their own.

Over the course of the next week, keep a diary of those advertisements you see in public places, magazines and TV which you think are the most effective for your age group, giving your reasons.
Giving Instructions
AIM: By the end of the lesson, students will have had the opportunity to identify the need for clarity and structure when giving instructions to others.

Ask three people in work how they give instructions to other people. What method do they find most effective?
Hi There, Mike!
AIM: By the end of this lesson, students will have had the opportunity to consider how informal letters can be used in business and how this differs from the use of formal letters.
How am I doing?
AIM: By the end of this lesson, students will have had the opportunity to list and evidence the practical communication skills they have identified through the worksheet activities and have produced development action points.
I hear what you say
AIM: By the end of this lesson, students will have had the opportunity to practise using listening skills in a workplace simulation and have identified areas for development.

This task involves you phoning a friend with a message. You should agree who will be your task buddy before you start.
Its for you!
AIM: By the end of the lesson, students will have had the opportunity to identify the ways in which using telephones in work situations differs from using them in other situations.
Let me explain
AIM: By the end of this lesson, students will have had the opportunity to identify skills and approaches for giving instructions over the telephone.
Let me get this clear
AIM: By the end of the lesson, students will have had the opportunity to analyse the skills needed to receive and clarify instructions in the workplace.
Listening Skills
AIM: By the end of this lesson, students will have had the opportunity to identify the non-verbal skills involved in active listening.
Please leave a message
AIM: By the end of the lesson, students will have had the opportunity to practise leaving clear and appropriate telephone messages when required to do so.
Please pay us
By the end of the lesson, students will have had the opportunity to identify different types of invoice, the ways they are used in work and demonstrate the skills involved in writing them.
Strong Words
AIM: By the end of the lesson, students will have had the opportunity to identify the different aspects of verbal communication skills used when being assertive.
Take Note
AIM: By the end of this lesson, students will have had the opportunity to practise note-taking skills in a workplace situation.
This is how you do it
AIM: By the end of the lesson, students will have been able to identify and practise skills for writing instructions and checking them for clarity by asking someone else to follow those instructions.
This is me
AIM: By the end of this lesson, students will be able to recognise the main parts of a CV, plus the skills they need to produce one, and create a simple CV for themselves.
While you were out...
AIM: By the end of the lesson, students will have had the opportunity to decide how they can receive and convey telephone messages that are clear and contain accurate and useable information - and the skills needed to do this.

You listed the skills of taking and passing on messages. Now list those skills you think you have and give a reason for each.
Work Talk
AIM: By the end of this lesson, students will have had the opportunity to learn some new words about work and compare ways in which people talk and the language they use, in work situations and other settings.

Ask an adult you know about words they use that are specific to their job. Find out what they mean. Collect 5 words and give their definitions here:
Writing Presentations
AIM: By the end of the lesson, students will have had the opportunity to prepare a detailed plan for a presentation and learned how to evaluate its effectiveness.
Writing Reports
AIM: By the end of the lesson, students will have had the opportunity to use a structured approach to writing a report for use in work and identified the written communication skills they need to employ to do this.
You have a message
AIM: By the end of this lesson, students will be able to identify how memoranda are used in the workplace and the skills needed to write clear and concise memos.
You have mail
AIM: By the end of the lesson, students will be able to recognise the purposes and procedures for using e-mail in the workplace.
You take a left...
AIM: By the end of the lesson, students will have had the opportunity to practise giving directions over the telephone.
You're on first
AIM: By the end of the lesson, students will be able to show evidence of the skills needed to produce a short presentation.
Select one or more assessments from the list above
Reviews and comments